Largest Warranty / Third Party Service Provider In North Eastern Region of India
BMG Informatics Pvt. Ltd., is one of the largest Direct Service Providers in the North Eastern Region, with our long-standing expertise and experience in the industry and with support relationship with IT Majors we offer the complete range of IT Infrastructure Maintenance and Management Solutions.
Our Strength as a Service Provider includes:
- Long Standing experience and expertise in IT Industry with more than a decade in providing specialized IT Services.
- Always had continued focus on business through IT Services as a Service Provider and IT Partner.
- Implementation of best support practices and procedures which ensures complete control and proactive service approach. We always strive to improve upon our practices and skills.
- Ability to support wide range of platforms, peripherals and other products – from legacy systems to state-of-the-art systems & products
- Captive expertise grown within the company, with lower than industry average attrition rate.
- We have long standing relationships with IT Majors as Support Providers which enables BMG Informatics to provide the state-of-the-art technological solutions and bring in value additions in terms of reduced overall cost of IT Infrastructure. We have relationships with:
IBM: We are a ‘Premier Business Partner’ and ‘Authorised Service Provider.
Oracle: Certified professional for Oracle providing solutions based on Oracle financials and Oracle Database solutions on integrations, development, migration and other professional services.
Microsoft: Solution Partners for Microsoft for providing solutions and support on the entire range of Microsoft products.
Red Hat: Solution Partner of Red Hat for providing solutions and support on the entire range of Products.
Customer Benefit Analysis
- Better Control on operations.
- Faster replacements / standby of Engineers possible.
- Additional Support available and possible immediately.
- Easy and faster access to key services personnel locally.
- Faster resolution of escalated problems.
- Urgent spares standby possible.
The focus on providing support as a key business line and long experience in the area has helped BMG Informatics Pvt. Ltd., in :
- Understanding the business criticality of IT infrastructure of the customers thereby inculcating a culture of prioritizing the customer needs above all.
- Develop and deploy best support practices so that customer gets best utilization of IT resources, maximum uptime, comprehensive and timely performance reports.
- Develop skills on a wide range of products and platforms thereby ensuring support for almost all existing IT infrastructure and quick resolution of technical issues.
- Attract and retain the best manpower.
BMG Informatics association with almost all IT majors as Support provider benefits the customers in:
- Getting one source support for a very wide range of products, platforms and technologies.
- Getting the best practice adopted by IT majors.
- Getting manpower with in-depth understanding of every product.
- Quicker resolution of technical problems.
- Better access and interaction with manufacturers.
Our IT Facility Management Services include:
- IT Helpdesk Services
- Network Management
- Systems Administration
- Remote Management
- Third Party Maintenance of Hardware
- Linux Tech support
- Oracle Tech support
- Microsoft Tech support
- Email configuration
- Security management
- Application Maintenance