Facility Management & Third Party Maintenance

Largest Warranty / Third Party Service Provider In North Eastern Region of India

BMG Informatics Pvt. Ltd., is one of the largest Direct Service Providers in the North Eastern Region, with our long-standing expertise and experience in the industry and with support relationship with IT Majors we offer the complete range of IT Infrastructure Maintenance and Management Solutions.

Our Strength as a Service Provider includes:

  • Long Standing experience and expertise in IT Industry with more than a decade in providing specialized IT Services.
  • Always had continued focus on business through IT Services as a Service Provider and IT Partner.
  • Implementation of best support practices and procedures which ensures complete control and proactive service approach. We always strive to improve upon our practices and skills.
  • Ability to support wide range of platforms, peripherals and other products – from legacy systems to state-of-the-art systems & products
  • Captive expertise grown within the company, with lower than industry average attrition rate.
  • We have long standing relationships with IT Majors as Support Providers which enables BMG Informatics to provide the state-of-the-art technological solutions and bring in value additions in terms of reduced overall cost of IT Infrastructure. We have relationships with:

IBM: We are a ‘Premier Business Partner’ and ‘Authorised Service Provider.

Oracle: Certified professional for Oracle providing solutions based on Oracle financials and Oracle Database solutions on integrations, development, migration and other professional services.

Microsoft: Solution Partners for Microsoft for providing solutions and support on the entire range of Microsoft products.

Red Hat: Solution Partner of Red Hat for providing solutions and support on the entire range of Products.

Customer Benefit Analysis

  • Better Control on operations.
  • Faster replacements / standby of Engineers possible.
  • Additional Support available and possible immediately.
  • Easy and faster access to key services personnel locally.
  • Faster resolution of escalated problems.
  • Urgent spares standby possible.

The focus on providing support as a key business line and long experience in the area has helped BMG Informatics Pvt. Ltd., in :

  • Understanding the business criticality of IT infrastructure of the customers thereby inculcating a culture of prioritizing the customer needs above all.
  • Develop and deploy best support practices so that customer gets best utilization of IT resources, maximum uptime, comprehensive and timely performance reports.
  • Develop skills on a wide range of products and platforms thereby ensuring support for almost all existing IT infrastructure and quick resolution of technical issues.
  • Attract and retain the best manpower.

BMG Informatics association with almost all IT majors as Support provider benefits the customers in:

  • Getting one source support for a very wide range of products, platforms and technologies.
  • Getting the best practice adopted by IT majors.
  • Getting manpower with in-depth understanding of every product.
  • Quicker resolution of technical problems.
  • Better access and interaction with manufacturers.

Our IT Facility Management Services include:

  • IT Helpdesk Services
  • Network Management
  • Systems Administration
  • Remote Management
  • Third Party Maintenance of Hardware
  • Linux Tech support
  • Oracle Tech support
  • Microsoft Tech support
  • Email configuration
  • Security management
  • Application Maintenance
Our Alliances